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Recent Posts

How Creative Ideas Close Deals

The Campaign That Changed Everything Every great marketing campaign starts with an idea to address a challenge, and this one began with a request from my CEO at a company I worked with, who was looking for a creative concept to get an introduction to close the sale. He looked at me and said, “We have every single customer in this category except one.” He was talking about one of

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Popular Posts

AI and Non-Profit Marketing

Insights on Data-Driven Strategies from a Fireside Chat. The landscape of non-profit marketing is evolving rapidly, driven by technological advancements and shifting donor behaviours. I recently had the opportunity to

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Customer Experience vs. Customer Service

Understanding the Key Differences.  In today’s competitive market, businesses often use the terms Customer Experience (CX) and Customer Service (CS) interchangeably. However, while both are essential to a brand’s success,

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Approach to Marcomm Strategy

Q&A from a Fireside Chat. In a recent Fireside Chat with Erin Blaskie, we explored her strategies for effective team management, building impactful MarComms strategies, and excelling in marketing leadership

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